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Small firms missing out on customer feedback

Over 40% of small firms are not asking their customers for business feedback
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How to close a business deal

Why you must put your customer at the heart of every sales proposal

Top ten tips for building a brand

Simple steps for building up a brand that will win you business

Why small businesses are rewriting the rulebook

Business attitudes towards issues such as flexible working and hiring are evolving

Improving your communication skills

How business owners can communicate more effectively with employees

Firms urged to embrace collaboration

Companies that give employees more freedom to innovate will benefit

Staying ahead of the game

How to get your business noticed

How to keep customers loyal

What your firm can do to ensure customers stay with your brand

Seven mistakes to avoid when buying a business

The issues all entrepreneurs thinking of buying another business must consider

Small firms urged to negotiate

Over 60% of small firms walk away after an initial quote instead of negotiating
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